1. Own it and hone it. Accept the feedback and make any necessary changes. “Make a list of the action items that were delivered by the boss,” Nicolai says. “Jot down in a column the solution for each negative piece of feedback. This is your planning guide. Plan your work and work your plan.” Throughout the process you should be able to sharpen your skills, gain more knowledge, and become an overall better employee.
2. Assume good intentions. Don’t automatically jump to the conclusion that the person criticizing you is “out to get you,” Kjerulf says. “Also remember that they’re criticizing your work, not you as a person. Never take negative feedback about your work as a criticism of you as a person.” Once you’re able to do this, it should be much easier to make positive changes.
3. Use negative feedback as a chance to clarify expectations and goals around your position. “Be proactive about understanding your role,” Thorman says. Maybe you didn’t completely understand what was expected of you before. Now you do, and can make improvements accordingly.
4. Treat negative feedback as an opportunity to bond with your manager, Thorman says. “Their job is to help you develop, while yours is to bring results. This is a prime opportunity to deepen your relationship.” Schedule regular meetings to discuss your progress and goals; and try to get to know your boss and understand what he or she values most in an employee.
5. Use this as an opportunity to find a mentor or strengthen your relationships with co-workers. If you’re in a situation where you need help or support—this is a great time to build those relationships.
6. Think of this as a time for self-reflection. Maybe your boss only mentioned one negative thing—but chances are, you’re not otherwise perfect. Use this opportunity to think about all the ways in which you can improve your behavior and attitude.
7. This is your chance to show that you’re open to change and capable of growth. Negative feedback is a great opportunity to show your employer that you’re mature, cooperative, and able to make necessary changes. Ask questions, but try not to question your manager’s judgment; and show how willing you are to fix any problems.
8. Remember that all constructive feedback (even negative feedback) is a sign of interest and a sign that people want to help you do better, Kjerulf says. “It would be far worse for people to notice you doing bad work, and not say a word.” If you’re successful in accepting the feedback and recognizing what it’s worth, you’ll be a much better employee.
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